Cannabis Operations Manager APPLY NOW

Charlotte, NC
Full time

Operations Manager Responsibilities:

  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement, and review operational policies and procedures.
  • Assist HR with recruiting when necessary.
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee budgeting, reporting, planning, and auditing.
  • Work with senior stakeholders.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Support worker communication with the management team.
  • Maintains professional and technical knowledge by staying in the know, scheduling, and attending educational workshops
  • Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
  • Maintain a high degree of visibility and access to employees, and ensure facility is operating in a safe and productive manner.
  • Maintain daily staffing and productivity levels to ensure customer goals are being met
  • Review and evaluate performance of warehouse functions, address performance gaps, and take corrective action to ensure the managers/supervisors of each functional area are delivering on operating goals.
  • Ensures all established policies and procedures are followed.
  • Promote high customer service expectations among team members, monitor results with customers to ensure performance is meeting expectations
  • Responsible for development and growth of facility team.
  • Set the standard for and oversees the housekeeping activities.
  • Maintains a working knowledge of all operating systems.
  • Create a positive work environment that is consistent with the Company’s values and objectives.
  • Foster a culture of accountability, engagement, quality, and customer satisfaction.
  • Develop and lead highly productive teams with a focus on individual accountability

Operations Manager Requirements:

  • Experience in management, operations, and leadership.
  • Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
  • Ability to build consensus and relationships among managers, partners, and employees.
  • Excellent communication skills.
  • Minimum 3 years, manager level experience as an operations manager or manager in a distribution or manufacturing environment.
  • 7 years of increased responsibility within distribution, supply chain and logistics functions
  • BS/BA Degree or equivalent experience.
  • Detail oriented with ability to demonstrate skill in business analysis, and/or a track record in executing company standards successfully.
  • Ability to effectively communicate, interact and convey business decisions with many different levels within the organization.
  • Thorough knowledge of receiving, shipping, inventory systems, supply chain management, logistics, customer service, reporting, system analysis, equipment, and warehouse functionality
  • Proven success in maintaining quality, service, and client relationships in a high-paced setting.
  • Experience working in team oriented, multi-shift environment.
  • Strong computer skills with proven competencies in MS Excel, Word, and Outlook.
  • Familiar with use of WMS systems (RF Technology)
  • Experience with order fulfillment, shipping logistics


  • This is a fulltime, exempt position
  • Team building events
  • PTO, Medical Leave & time off as needed
  • Industry-Educational scholarships and ongoing career training and development
  • Fun, casual workplace.
  • Make a strong impact on the world through Cannabis.
  • Employee discounts on all Hemp Hop products
  • Position is located at our Hemp Hop facility in Charlotte, NC


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